Ixtapa is a destination that combines modernity with tradition of a small port. Between the mountains and the Pacific Ocean you will find Tesoro Ixtapa, an all-inclusive resort perfect for your holiday in Mexico.
This was our second stay at Tesoro and we noticed an improvement in service. From the front desk to the waiters /bartenders we noticed an improvement.
Check in was easy and they even told us (without asking) if we could change our room, if we didn't like the one we were assigned, which we did. The rooms were kept clean and the fridge was stocked with water daily. The buffet was well stocked and changed up a bit every day. The Mexican a la carte was fantastic, great service, food, drinks. The service at the pool /beach was great, the servers were keen on keeping your drink full or asking if you would like some food from the snack bar. A couple of nights they had a theme night and the buffet was outside in front of the hotel. As for the pool /beach loungers, you would have to get up early to reserve a beach lounger but if you didn't get one you could always find one at the pool .The resort seems to be more for families with children and the over 40 crowd which is fine as there is not much noise late at night. During the day the entertainment staff would run horse races/bingo /pool aerobics volleyball, pool and beach. Always something to do or just loung around the pool/beach. If you want to leave the resort, the artesian market was just up the street, many bars /restaurants/retail /vendors. Or you can hop on a bus to Zihuatanejo (9 pesos) and check out the restaurants /bars, vendors, beaches. Overall the Tesoro was well worth the money. They could improve on the lobby bar, if you want to sit by the windows you have to squeeze in as it is very cramped.
My mother and I went to Tesoro in January of 2013 and we had a great time, the food was very good, the staff was very friendly and the location was excellent near a small flea market and also a big shopping mall there are many restaurants to choose from if you feel like doing something different, we took a trip to an island. We are planning to return next year. We travel a lot and generally do not get back to the same hotel but we'd like to go with my hubby and my friends to Tesoro. I love it! Thanks again to all the staff.